EXPERIENCE

As EPCC / Contractor´s :

Piping Drafter for PT. Reka Patria Ekaguna (2014 ~ Present)

Pipeline Drafter(on site) for PT. Tegma Engineering (2013 ~ 2014)

Area of Responsibility :

• Prepared Piping Layout
• Prepared Piping Plan
• Prepared Equipment Section and Piping Study base on P&ID Transposition
• Prepared Pipe Support Standard Drawing

As IT Helpdesk :

IT Helpdesk for PT. Finnet Indonesia (2012 ~ 2013)

Area of Responsibility :

• Provide technical assistance and support for incoming queries and issues related to computer systems and software.
• Respond to queries either in person or over the phone
• Respond to email messages for customers seeking help
• Follow up with customers to ensure issue has been resolved

As Call Center Agent :

Call Center for PT. Centrin TV (2011 ~ 2012)

Area of Responsibility :

• Support and provide superior service via phones, e-mails and faxes as a receiver and caller
• Use questioning and listening skills that support effective telephone communication.